CONSUMER PROTECTION

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Medicare Prescription Plan

Disaster Assistance/Flooding April 2007

Credit Reports

File a Complaint/Investigate a Problem | Information Resources 

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| Personal Finance | Health & Medicine | Home Buying & Relocation |
Senior Citizens

File a complaint/Resolve a problem

Better Business Bureau
Check out a business, file a complaint, find your local BBB, keep current as a consumer.

Charities: Inquire or Complain

Consumer Product Safety Commission
Latest recalls and product safety news. Fill out a form here to report a product that caused injury.

Customer Relations Departments: Car Manufacturers
Contact information to help you resolve your complaint.

Customer Relations Departments: Corporations
Contact information to help you resolve your complaint.

DMA Consumer Assistance: How and Where to Find Help
Remove your name from mailing, telemarketing, and e-mail lists. Recognize scams perpetuated in sweepstakes, phone, and mail promotions.

Do Not Call Registry
To choose not to receive telemarketing calls, register online at this site or call 1-888-382-1222. Use this site to make a complaint about telemarketing calls.

Elder Fraud Investigations Unit  
Seniors needing help in filing a complaint can call : 973-504-6534. More information available through: Toll-free Senior Hot Line, 1-877-746-7850.

Get Human
Phone numbers and specific instructions for navigating companies' phone systems in order to reach a real live human.

Household Goods Move Complaints

Middlesex County Consumer Affairs
File a consumer complaint with the County and get educational materials on consumer issues.

New Jersey Division of Consumer Affairs
A "must-go-to" site for New Jersey consumers: perform license searches for doctors and other professionals, complete complaint forms for a variety of services, and keep current with consumer issues that impact New Jerseyans.

New Jersey Energy Assistance

Opt Out
Notify the major credit bureaus (Equifax, Experian, and TransUnion) that you do NOT want them to send your information to credit card marketers. This will reduce the amount of unasked-for credit card offers you receive.

Report Fraud
To report Internet, telemarketing, or elder fraud, contact the National Fraud Information Center online or by phone: 1-800-876-7060.

Report Identity Theft

Travelers' Complaint Forms
Report problems with travel, including air travel and unsanitary cruise ships at this Department of Transportation site.

 

Information Resources

Consumer Action Website: Federal Citizen Information Center

Consumer Issues From FindLaw
Articles, FAQs, forms, and links to legal resources.

Consumer Privacy Guide
Tips on how to protect your privacy and control the way your private information is used.

Consumer Reports (WPL cardholders only)
Before you make a purchase, consult Consumer Reports  online via EBSCOHost. The most current  three issues are unavailable online--call or drop by the library to read them.

Consumer Rights and Protection
Articles on hundreds of consumer problems.

Consumersearch.com
Read product review from top sources, plus evaluations of the reviews and recommendations from the experts at Consumer Search.

Consumer World
Helpful site with many links to consumer information on the Internet.

DisabilityInfo.gov
Resources provided by the federal government for disabled Americans and their families.

Federal Citizen Information Center
Consumer publications in English and Spanish, including the popular Consumer Action Handbook and Consumer Information Catalog. This helpful U.S. government site provides links to more web sites.

FirstGov for Consumers
Clearinghouse for federal consumer information. Many easy-to-follow links to government agencies.

Food and Drug Administration Home Page
News, product recalls and approvals and hot topics.

FTC Consumer Information
Information on scams and how to avoid them. Link to an online complaint form.

Health on the Net Foundation Site Checker
This site gives advice on how to evaluate medical & health websites for reliability and credibility of information.

Identity Theft and Your Social Security Number

Internet Security from the Federal Trade Commission 

Medicare

National Consumers League
Reports and fact sheets on issues affecting consumers.

National Safety Council
News, guides, fact sheets, and statistics.

Recalls  
Government online resource for product recalls

The Truth About Credit
Includes a payoff calculator.

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